In the light of authentic numbers
Ratings
The numbers speak for themselves
61 reviews
Real opinions, from real people
Text evaluations
75.4% of our guests recommend our hotel
Jo | 2024-09
Place with huge potential but need to be cared of details
The hotel has very good potential but needs a focus on cleanliness and details to make it very good and more luxurious. The room was not well cleaned. Lots of extra beds, laundry baskets in the corridors which affects the appearance. Lots of cobwebs which someone could clean once a week, especially in the restaurant. Delicious dishes a La Carte in the restaurant. Beautiful location of the property but could use more lakeside seating. Super that the hotel is dog friendly. Recommends taking care of such details and it will be very good.
Respond of the hotel:
Dear Joana, Thank you for taking the time to share your experiences with us. We are pleased that certain aspects of our services met your expectations, and we appreciate your positive remarks. However, we are sorry to learn that some areas did not fully satisfy you. We take your feedback very seriously and are already working on improving the points you mentioned. Your satisfaction is our priority, and we hope to welcome you back in the future, ensuring a fully satisfactory stay. Best regards, Tímea Koha Tihany Yacht Club Team
Amanda W. | 2024-09
Nice hotel for a tranquil stay at Balaton
We had a spacious room and thoroughly enjoyed the tranquility of the secluded lake access (not the official beach, but the small stretch of land behind the harbour). We had dinner at the restaurant twice and had to wait for over an hour on day one. The next day, we came in at 17:00 - problem resolved! The only letdown of our stay was the missing cleanliness of the property (stains on pillows/carpets in our rooms, trash bins in the garden that have not been emptied for weeks, littering, moths in the breakfast cereals...). We would still consider staying again!
Respond of the hotel:
Dear Amanda, Thank you for taking the time to share your experiences with us. We are pleased that certain aspects of our services met your expectations, and we appreciate your positive remarks. However, we are sorry to learn that some areas did not fully satisfy you. We take your feedback very seriously and are already working on improving the points you mentioned. Your satisfaction is our priority, and we hope to welcome you back in the future, ensuring a fully satisfactory stay. Best regards, Tihany Yacht Club Team